Opening hours.
 
Orders (same day delivery)

Mondays - Fridays: 9.00 am - 13.30 pm

Saturdays: 9.00 am - 13.30 pm

Sundays: Upon request

 

Delivery 

Mondays - Fridays: 9.00 am - 19.00 pm

 

You can request a special delivery time for an additional cost. No special deliveries may be scheduled on February 14, Mother's Day, Christmas or New Years Day.

 

Shipping policies

 

We want to offer the best quality and service. So we ask you to read carefully our policies and conditions.

Orders.
 

In Botanicus we personally select the flowers the same day you place the order. Therefore we can guarantee you the freshest and most beautiful flowers.

 

For same day delivery, ordering and payment must be before 13:30 pm. Once your payment is confirmed, we will contact you to set the day, time and place of delivery.

 

Delivery only available in Cancun, Puerto Morelos, Playa del Carmen, Riviera Maya and Mexico City. 

 

All Botanicus designs are created with seasonal flowers and foliage. If we do not find a specific flower for the arrangement, we`ll replace it with another one that is similar in color, shape and price.

 

If you require a refund , you must request it the same day. Please note that your refund is limited to 80% of the original payment.

 

 

Payment Methods.
 

Bank card payment avialable only through Pay Pal. We accept bank transfers .

Paypal email : raquel@botanicusfloral.com

Warranty.
 
In Botanicus the satisfaction of our customers is very important. For this reason if your flowers arrive in an unsatisfactory condition please contact us in a period within 24 hours and send us a photograph of the arrangement. We will issue you a refund.
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